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Capterra APIcapterra.com ↗

Access Capterra software categories, product details, user reviews, and search results via a structured API. Returns ratings, features, pros/cons, and more.

Endpoint health
verified 14h ago
get_product_reviews
search_software
get_product_details
get_software_categories
get_category_products
5/5 passing latest checkself-healing
Endpoints
5
Updated
23d ago

What is the Capterra API?

The Capterra API provides access to software discovery data across 5 endpoints, covering category listings, product details, user reviews, and keyword search. Use get_product_details to retrieve a product's overall rating, review count, description, and feature list, or call get_product_reviews to page through structured user reviews with pros, cons, and per-review ratings — no browser required.

This call costs1 credit / call— charged only on success
Try it

No input parameters required.

→ api.parse.bot/scraper/7484701a-5337-4f49-9ab8-a28426c3bb24/<endpoint>
Ready to send
Fill in the parameters and hit sign in to send to see live response data here.
Call it over HTTPgrab a free API key at signup
curl -X GET 'https://api.parse.bot/scraper/7484701a-5337-4f49-9ab8-a28426c3bb24/get_software_categories' \
  -H 'X-API-Key: $PARSE_API_KEY'
All endpoints · 5 totalmissing one? ·

Retrieve a list of all software categories available on Capterra. Returns category names, URLs, and slugs. Each slug can be passed to get_category_products to list products in that category. No pagination; returns the full category tree in a single response.

Input

No input parameters required.

Response
{
  "type": "object",
  "fields": {
    "categories": "array of category objects each containing name, url, and slug"
  },
  "sample": {
    "data": {
      "categories": [
        {
          "url": "https://www.capterra.com/performance-appraisal-software/",
          "name": "Performance Management System",
          "slug": "performance-appraisal"
        },
        {
          "url": "https://www.capterra.com/human-resource-software/",
          "name": "Human Resources",
          "slug": "human-resource"
        },
        {
          "url": "https://www.capterra.com/employee-scheduling-software/",
          "name": "Employee Scheduling",
          "slug": "employee-scheduling"
        }
      ]
    },
    "status": "success"
  }
}

About the Capterra API

What the API Covers

The Capterra API exposes software product and review data organized around a category tree. get_software_categories returns the full list of categories as an array of objects containing name, url, and slug. Those slugs feed directly into get_category_products, which returns every product listed in that category — each with a name, numeric id, slug, and url. The id and slug from either of these endpoints are the two required inputs for the product-level endpoints.

Product Details and Features

get_product_details accepts a product_id and product_name (the URL slug) and returns a single product object: name, url, description, rating (out of 5, or null), review_count (or null), and a features array of strings. The features array reflects what is listed on the product page and may be empty for products with sparse listings.

Reviews and Search

get_product_reviews takes the same product_id and product_name inputs plus an optional page integer (defaulting to 1, returning up to 25 reviews per page). Each review object includes title, date, rating, pros, and cons. The search_software endpoint accepts a free-text query string and returns a flat array of matching products with the same name, id, slug, and url shape as category product results — useful for building lookup flows without knowing a category slug in advance.

Reliability & maintenanceVerified

The Capterra API is a managed, monitored endpoint for capterra.com — not a raw scraper you maintain. Every endpoint is automatically health-checked on a schedule, and when capterra.com changes and a check fails, the API is automatically queued for repair and re-verified. It is built to keep working as the site underneath it changes.

This isn't an official capterra.com API — it's an independent, maintained REST wrapper over public data. Where the source has no official API (or only a limited one), Parse gives you a stable contract over a source that never promised one, and keeps it current. Need a new endpoint or field? You can revise it yourself in plain English and the agent rebuilds it against the live site in minutes — contributing the change back to the shared API is free.

Last verified
14h ago
Latest check
5/5 endpoints passing
Maintenance
Monitored & self-healing
Will this API break when the source site changes?+
It's built not to. Every endpoint is health-checked on a schedule with automated test probes. When the source site changes and a check fails, the API is automatically queued for repair and re-verified — that's the self-healing layer. Each API page shows when its endpoints were last verified. And because marketplace APIs are shared, any fix reaches everyone using it.
Is this an official API from the source site?+
No — Parse APIs are independent, managed REST wrappers over publicly available data. That is the point: where a site has no official API (or only a limited one), Parse gives you a maintained, monitored endpoint for that data and keeps it working as the site changes — so you get a stable contract over a source that never promised one.
Can I fix or extend this API myself if I need a new endpoint or field?+
Yes — and you don't have to wait on us. This API was generated by the Parse agent, which stays attached. Describe the change in plain English ("add an endpoint that returns reviews", "fix the price field") in the revise box on the API page or via the revise_api MCP tool, and the agent rebuilds it against the live site in minutes. Contributing the change back to the public API is free.
What happens if I call an endpoint that has an issue?+
Errors are machine-readable: a bad call returns a clean status with the list of available endpoints and a repair hint, so an agent (or you) can recover or trigger a fix instead of failing silently. Confirmed failures feed the automatic repair queue.
Common use cases
  • Build a software comparison tool using product ratings and feature lists from get_product_details
  • Aggregate user sentiment by collecting pros and cons text across paginated reviews via get_product_reviews
  • Map the Capterra category tree with get_software_categories to power a software discovery directory
  • Monitor review counts over time per product to detect spikes in user feedback activity
  • Populate a CRM or internal knowledge base with software descriptions and ratings for vendor evaluation
  • Run keyword searches with search_software to find products matching a client's requirements
  • Compile category-level product inventories using get_category_products for market research reporting
Pricing & limitsSee full pricing →
TierPriceCredits/monthRate limit
Free$0/mo2005 req/min
Hobby$30/mo1,00020 req/min
Developer$100/mo5,000100 req/min
Team$300/mo20,000300 req/min
Company$1,000/mo100,000500 req/min

Each endpoint has a fixed posted price per successful call — most fall between 1 and 10 credits — shown on this API's page before you run it. Exceeding the rate limit returns a 429 response. Authenticate with the X-API-Key header.

Frequently asked questions
Does Capterra have an official developer API?+
Capterra does not offer a public developer API. The data it publishes — categories, product details, and reviews — is intended for end users browsing the site, not for programmatic access.
What does get_product_reviews return, and how does pagination work?+
Each call returns up to 25 review objects for the specified product. Each object contains title, date, rating, pros, and cons fields. Pagination is page-based starting at 1; omitting the page parameter defaults to page 1. The response also echoes back the product_id and the current page number.
Does get_product_details return pricing or vendor contact information?+
Not currently. The endpoint returns description, rating, review_count, and a features array, but does not include pricing tiers, vendor website URLs, or contact details. You can fork this API on Parse and revise it to add an endpoint covering those fields.
Are reviewer details like username or company size included in review responses?+
Not currently. Reviews include title, date, rating, pros, and cons, but do not expose reviewer names, job titles, company size, or industry. You can fork this API on Parse and revise it to add those fields if they appear on the product review pages you need to cover.
Is there a limit to how many products get_category_products returns?+
The endpoint returns all products shown on the category page in a single response with no pagination. For large categories this can be a sizable array, but there is no mechanism to filter or page through results within a single category call.
Page content last updated . Spec covers 5 endpoints from capterra.com.
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